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Privacy Policy

The following policy is information about how we collect, store and use information about visitors to this website ("Personal Data"), how we use your personal data and the actions we take to enforce your rights in relation to your personal data.

"Personal Data" means any information relating to an identified or identifiable living natural person. Individual data that, when taken together, can lead to the identification of a specific individual also constitutes personal data.

Please note that we may periodically change, amend, supplement, abridge or otherwise update this Privacy Policy, and the relevant new version will be posted on this website.

 

"Roadpoint VS" LTD, 42 "Kosta Avramikov" Street, 4702 Trandevitsa Industrial Zone, Smolyan, Bulgaria, ("we" or "us") undertakes to process, store and not distribute your personal data without reason.

In what cases can Roadpoint VS LTD collect your personal data?

  1. When you contact us or our employees;

  2. When you make an inquiry to us and/or send your personal data, such as phone number, first and last name, email or any document containing your personal data;

  3. When you need physical access to a site of "Roadpoint VS" LTD, as our visitor.

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Why do we collect personal information?

We collect such non-personal and personal information for the following purposes:

 

  1. To provide and manage the Services;

  2. To provide our users with ongoing help and technical support;

  3. To be able to contact our Visitors and Users with general or personalized notices and promotional messages related to the Service;

  4. To create aggregate statistics and other aggregated and/or implied non-personal information that we or our business partners may use to provide and improve our respective services;

  5. To comply with all applicable laws and regulations.

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Personal information we collect from you:

 

We will collect personal information about your visits to the Website, including, but not limited to, traffic data, location data, content from surveys and feedback forms, and other communication data, and the resources you access.

Collecting this personal information will make your visit to the Website easier in the future, as we will be able to offer you content that is relevant to you based on the location from which you access the Website.

We will collect any information you give us when you use our feedback forms (for example "Your opinion is important to us"), "Contacts", "Contact us", "Make an enquiry", or in particular: first name, last name, email address and phone number. Providing your personal information through our feedback forms is not a legal or contractual requirement; however, please note that fields marked with an asterisk (*) are required fields as we need this information to respond or fulfill your request. Other information or personal information you share with us when filling out feedback forms is at your discretion. 

We may use your personal information to send you direct marketing by email when you indicate this service in the relevant feedback form. You can opt out of receiving future marketing communications at any time.

 

When you use our online services, we store cookies.

 

*Cookies are small data files that usually use an anonymous unique identifier. They are sent to your browser by the website you visit and stored on your computer's hard drive.

Our website uses these cookies to collect information and to improve the site. You have the option to accept or decline these cookies. If you choose to decline our cookies, you may not be able to use some parts of our site.

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How do we use cookies?
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no standard options to disable cookies without completely disabling the functionality and features they add to this site. It is recommended to leave all cookies in case they are used to provide a service you are using.

 

Depending on the specific purpose, Roadpoint VS LTD may process various data, including:

 

  • Your names, contact details (address, phone, email) - in correspondence, inquiry, request, contract, marketing and advertising or others;

  • If you log in through the Facebook portal: your user profile data;

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Third party cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter on this site.

 

This site uses Google Analytics, one of the most widely used and trusted analytics solutions on the web, to help us understand how you use the site and ways we can improve your experience. These cookies can track things like how long you spend on the site and the pages you visit so we can continue to produce engaging content.

 

For more information about Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make fine adjustments to the way the site works. While we are still testing new features, these cookies may be used to ensure that you get the best from the site and that we understand which optimizations our users value most.

 

As we offer services, it is important for us to collect statistics about how many of our site visitors actually make a request and this is the type of data these cookies will track. This is important to you because we will be able to accurately make business forecasts that allow us to monitor our advertising spend.

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Principles that we follow at obprocessing of personal data:

 

  • to collect data for specific, well-defined and legitimate purposes and not to process it in a way incompatible with these purposes. (*additional processing of personal data for historical, statistical, scientific or other purposes is permissible, provided that we provide adequate protection by ensuring that the data is not processed for other purposes);

  • be relevant, related to and not exceeding the purposes for which they are processed;

  • to be true and accurate, and if necessary to be updated, deleted or corrected;

  • to be maintained in a form that allows the identification of the relevant natural persons for a period no longer than is necessary for the purposes for which these data are processed. (*personal data that will be stored for a longer period for historical, statistical, scientific or other purposes are maintained in a form that does not allow the identification of natural persons).

For what periods are your personal data kept/processed?

 

We retain personal information for periods consistent with the law, as well as with the specific purpose or purposes for which it was collected. After the expiration of the respective periods, the information/documents with personal data are deleted or destroyed, unless a special law provides otherwise.

 

The criteria for determining the terms depend on:

 

  • The purpose of the data collected and the fulfillment of that purpose;

  • The basis for collecting the data (for example, in the case of consent, you can withdraw it at any time);

  • There are cases in which, by virtue of legal provisions applicable to our activities or internal rules to which you have agreed, the terms may be shorter or longer. For example: Personal data in connection with marketing and advertising are stored for up to 1 year.

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With each processing of personal data, we take measures to ensure their correct use and storage.

The collected information containing personal data is used only for the purposes for which it was provided.

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You have the following rights in relation to your personal data processed by us when visiting our website:

 

  • Get access to your personal data that "Roadpoint VS" LTD processes and get a copy of them;

  • In case of incompleteness or inaccuracy in the data, your personal data to be corrected;

  • To request that your data be deleted when the conditions for this are met. Such cases are:

  1. if the purpose for which the data was collected has been achieved;

  2. you have withdrawn your consent where the processing is based on consent and there is no other legal basis for the processing;

  3. your data is processedat illegal, other prerequisites that may lead to their improper use;

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For Questions

Questions, comments and requests regarding this policy are welcome and should be addressed to "Roadpoint VS" LTD, at the following email address: roadpoint_vs@abv.bg

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